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STATUS: ENDED

Alliance for Aging Consumer Survey report

Arms

Project Sponsor:

Project Investigator:
N/A

Date:
July-August 2024

Study Purpose

The primary purpose of the Consumer Report Survey is to capture detailed consumer feedback about their experiences with specific products and services. This survey addresses key questions such as:

  • How satisfied are consumers with their services within the past 6 months?

  • How satisfied are consumers with their service providers?

  • General Consumer’s experience?

By answering these questions, we can identify trends, strengths, and areas for improvement that will guide AFA in improving/enhancing its services.

Background:

The Alliance for Aging, Inc. is a nonprofit organization dedicated to improving the quality of life for older adults and their families in Miami-Dade and Monroe counties. Established in 1988, the Alliance for Aging serves as the Area Agency on Aging (AAA) and the Aging and Disability Resource Center (ADRC) for this region, providing various services and resources to support the aging community.

Mission and Vision: The Alliance for Aging advocates for, plans, and administers programs and services that promote the independence, dignity, health, and well-being of older adults. The organization envisions a community where all seniors can access the resources and support they need to live fulfilling and independent lives.
 

Core Services:

  1. Information and Referral: Connecting seniors and their families with vital information and resources, including health services, housing options, and legal assistance.

  2. Care Management: Providing personalized care management to help seniors navigate complex healthcare systems and access necessary services.

  3. Home and Community-Based Services: These offer a variety of in-home services, such as meal delivery, personal care, and homemaker services, to help seniors remain in their homes.

  4. Health and Wellness Programs: Promoting healthy aging through fitness classes, nutrition counseling, and chronic disease management programs.

  5. Support for Caregivers: Offering training, support groups, and respite care to those who provide care for older adults.
     

Partnerships and Collaborations: The Alliance for Aging works closely with local, state, and national organizations to advocate for policies and programs that benefit the elderly. By collaborating with healthcare providers, community organizations, and government agencies, the Alliance ensures a comprehensive and coordinated approach to senior care.
 

Impact: Over the years, the Alliance for Aging has significantly impacted the lives of thousands of seniors in Miami-Dade and Monroe counties. Through its dedicated services and advocacy efforts, the organization has helped to enhance the well-being and independence of older adults, ensuring they receive the respect and care they deserve.
 

The Alliance for Aging continues to be a vital resource for the aging community, committed to addressing the evolving needs of seniors and their families.

Contact 

For further information, please contact:
Stephanie Mejia
cbpr@cltbsolutions.com

Address

1000 W. Palm Drive
Unit 343496
 
Homestead Florida 33034

Hours

Monday – Friday 9 AM – 5 PM
Saturday – Sunday: Closed

Email

Phone

​786-530-1289

Fax

305-508-6678

Contact Us

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